Login issues: Creating a SMART IRB Account, Login Instructions, etc.

If you have been invited to create a SMART IRB Account or are accessing the SMART IRB Reliance System for the first time, please follow these instructions to ensure that your account can be created without issue. Please note that if you deviate from the instructions below, it is likely that you may have issues accessing the SMART IRB Reliance System.

New Users (no previous Online Reliance System or Joinder account)

1. ‘Create My Account’ – You may have received an e-mail asking you to create an account in the SMART IRB Reliance System. Upon receiving this e-mail, please select ‘create my account’.
   
   
2. Complete User Details and Associate with your Institution – You will be asked to provide information including your name, e-mail address, phone number, institutional affiliation, and Please note that if you are associated with multiple institutions, you will need to have the SMART IRB team associate you with any additional affiliated institutions. Please reach out to us at Help@smartirb.org to add you to these additional institutions.
   
   
3. Select Preferred Login Method (CRITICAL)- When choosing your ‘preferred login method’, it is critical that you select the correct 'preferred login method' during account creation.
   
   Generally speaking, login.gov will be the safest choice when creating an account, unless your institution is specifically listed in the drop-down on the SMART IRB Reliance System login landing page. Please note that even if your institution is included in this landing page, if the SSO credentials used for logging in are different from the one you used to create your SMART IRB account, you will not be able to obtain access.
   
   
4. Await Site Admin Verification- Before you can access the SMART IRB Reliance System, an active Site Admin at your institution will need to verify your account. If you represent a new institution and there are no other site admins, please e-mail help@smartirb.org or contact us to let us know to activate your account on your behalf.
   
   
5. Access SMART IRB Reliance System- You should now have access to the SMART IRB Reliance System via the login method chosen at the time of account creation.

If you have any questions, please reach out to the SMART IRB team at Help@smartirb.org .